Go live day came and went without so much as a hiccup. We had a little tweaking to do over the first few days, but nothing to lose your appetite over. RCS was, and continues to be, responsive to our needs. We were the single largest install RCS had ever handled and they pulled it off as if they had done it hundreds of times. We consider RCS our partners in this project, and I am truly thankful we made the right choice. I would recommend, without hesitation, Counterpoint SQL and RCS to anyone.
James B. Owens, Jr. Vice President Retail Operations & Winery Guest Services, Biltmore Estate