Training

Retail Control Systems believes that software is only as good as the training received. Your investment requires you to be fully versed in its operation; our commitment to you ensures that your team is fully trained in the operation and maintenance of your CounterPoint point-of-sale software.

Retail Control Systems' clients fly and drive from all over the country to obtain the industries best hands-on CounterPoint point-of-sale training, by our exceptional team of instructors. All instructors are "Customer Installation Approved" per CounterPoint Reseller requirements.

In House
Escape the day to day bustle and interruptions of your store to focus on learning and applying your knowledge of CounterPoint. At our state of the art training facility your company's key associates will work with and learn on your data for a comprehensive understanding of system functionality.

On Site
Our CounterPoint instructors will go to your site for one-on-one job specific training.

On-Line
Need a quick refresher on a specific feature but don't have the time to leave the office? Hiring new or seasonal staff? Check out our schedule of classes and webinars or contact us to schedule your own training.

Prescheduled Classes
Our prescheduled classes are designed to teach new and seasoned employees on the operation of CounterPoint. These classes offer a great venue to network with peers and learn how others use the functionality of CounterPoint to advance their business.

Two day classes are an excellent way to train new associates and brush up skills for the seasoned user. Classes cover all the day-to-day basics from purchasing and setting up inventory to history and reporting.

Our one day advanced training class offers the user a chance to learn the hidden functionality of CounterPoint. Subject matter covers: promotional planning, merchandise analysis, time of day analysis, loyalty programs, transferring all inventory quantities from a location, and more.

Contact us for a schedule of our industry specific classes.

Seminars

Retail Control Systems sponsors free retail seminars throughout the northeast. These two-hour seminars are designed to educate and provide an opportunity for retailers to learn additional ways to grow their business. Guest speakers are experts in retail sales, marketing, customer loyalty, and technology ROI. Contact us for a schedule of upcoming seminars.

Seminar guest speakers regularly include:

	Dick Calio of R.J. Calio Consulting - Dick has been consulting general retail, the Green and Natural Products industries, and Museums in point-of-sale technology and ROI for over 20 years. He has written articles for Natural Market Watch, Museum Store Magazine and others.
	RMSA Retail Solutions provides merchandizing, inventory optimization and cash flow services for retailers through open-to-buy planning.
	Marc Jorrens of Outbound Software offers reservation solutions to museums, charter boat companies, and outdoor recreation facilities.
	LoyalTec works with retailers utilizing CounterPoint's weekly data for developing and increasing customer loyalty though enhanced loyalty programs, promotions, and strategic marketing campaigns.